Orangescrum Work

After making the successful signup to Orangescrum, a full-featured 15 day trial period subscription plan will be activated for the users.

After the end of trial period, you will not able to access the project data inside the application. And you will be asked to upgrade the subscription plan.

We will prorate the subscription costs. For an example, say you are billed on the 1st of every month, and you decided to change a subscription plan half way through the billing cycle (in this case, mid-month on a monthly cycle - eg. the 15th of the month).

In this case you have already paid $9 and used half of that (because they're half-way through the month). When you are switched to the new plan which has a price of $60.00, here is how you'll be charged.

Original monthly subscription price = $9
New monthly subscription price = $60
Number of days left in the billing cycle = 15
Total number of days in the billing cycle = 30
($60 – $9) x (15 / 30) = $25.5

Here are the charges your customer will see on his statement:
JAN 1: $9
JAN 15: $25.5
FEB 1: $60

This amount (in this case, $25.5) will be charged in the moment of subscriptions switching. Your billing date will not be changed. The next billed amount, at the start of the next month would also reflect the payment required on the new plan for that upcoming month: $60.

Under monthly subscription plan, users need to pay in monthly basis (30 days billing cycle) where on annual plan user only have to pay annually (once in 365 days).

Yes! Orangescrum allows all users to change their subscription plans either upgrade or downgrade anytime. And we also ensure no data will be lost on this process.

Yes, Orangescrum is available in On-Premise version where we do provide Source code, Free updates for first 12 months, Unlimited projects, tasks and time logs, and all premium features.

The security of your information is extremely important to us. We do not save any credit card number in our database, neither share your email ids to third parties. All the sensitive information are encrypted using secure socket layer technology (SSL).

We provide GST enabled invoice ONLY for any yearly pricing plans opted, on request. Please contact us to get the proforma invoice.

Absolutely no credit card required when you're signing up for the trial period. If you are decided to subscribe to one of Orangescrum’s paid plans after the trial, you need to provide credit card (or another payment method) details for billing.

Simply, you need to select the best action subscription plan for your requirement and make the payment accordingly. Make sure, you added the right payment method for undisputed use.

We do accept all major credit cards (Visa, Master Card, American Express) and the other mode of payment is wire transfer. This mode is accepted for both monthly and yearly subscriptions. Contact us for any help.

The billing period will be calculated for a 30 day cycle from the first payment date.

You will be charged at the beginning of the subscription date. All our plans are monthly/yearly chargeable plans. If you cancel your account at any time within the billing cycle, you will not be charged further and your subscription will be active till the end of the next billing date. You will still have all the access to all the functionalities you have with your current plan.

You will not be charged from the next billing cycle and your subscription will be deactivated at the end of your current cycle date.

Annual plan gives you clutter free uses of Orangescrum features for a year where, in monthly plan, users need to pay monthly.

Yes, you can! Orangescrum Cloud is available on an annual subscription plan in addition to monthly plan.

You need to contact our team immediately in case if you have any glitch.

Of course we will. Your ideas, bug reports and other feedback will be considered and resolved. Your feedback is very important for us without any difference. Free user also can request for a demo as well.

Yes, Orangescrum has a 100% money-back guarantee, in case if you are not satisfied with the result in the first 30 days of its use.

For money back guarantee, contact our team.